FAQ

WHY MY POSTS ARE NOT SHOWN ON THE WEBSITE?

There can be several reasons for it:

  • According to the integrity features of the social media, delays in uploading posts can be up to 24 hours.
  • Emoji in posts reduces the possibility of uploading.
  • It hasn't been 24 hours between the publications of post.
  • Hashtags are written incorrectly or without spaces.
  • Your post doesn't contain hashtags #siberianhealth and #siberiantransformation.
  • You are making posts using another social network account.
  • You haven't refreshed your profile after inserting the information.
  • There is a viewing restriction to the video.
  • Incorrect privacy settings on social network (your account is closed, as well as access to the materials).

WILL IT BE POSSIBLE TO GET AUTHORIZED IN THE CONTEST VIA INSTAGRAM?

There is no direct authorization via Instagram right now but we are currently working on this. You can make reposts from Instagram to the network which helped you to get registered on the Siberian Transformation website.

I DO NOT GET POINTS FOR THE PARTICIPANT WHO WAS REGISTERED VIA MY REFERRAL LINK

Please, check if participant has observed the following rules:

  • He/she takes part in "Siberian Transformation" for the first time.
  • He/she makes three posts a week, according to the rules (hashtags are used, and the time between posts was 24 hours).

WHY I DIDN'T GET POINTS FOR THE CHALLENGE?

It is likely that:

  • The results of the Contest have not been finalized yet;
  • The Contest conditions were not fulfilled;
  • In addition to #siberianhealth and #siberiantransformation the hashtag #siberiantransformationchallenge is missed.

WHY CAN NOT I UPDATE MY AVATAR?

You can set the main photo only once.

WHY CAN NOT I UPDATE THE NAME IN MY PROFILE?

You can not change your name.

HOW TO INVITE FRIENDS TO PARTICIPATE IN "SIBERIAN TRANSFORMATION"?

  • get registered on the webite;
  • share the referral link in your profile;
  • send the link to your friends by any possible means.